Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the development and delivery of integrated marketing and public relations activities for Shangri-La in Malaysia. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality, or a related field, along with relevant experience in hotel marketing, content creation, social media, media relations, or events. Strong written and verbal English, creativity, organization, attention to detail, and basic digital marketing skills are expected. The candidate should be comfortable coordinating campaigns, preparing promotional materials, managing online content, liaising with media and partners, tracking results, and supporting hotel promotions. Knowledge of local markets and additional languages such as Malay or Mandarin may be advantageous.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts, residences, and exceptional guest service. The company operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Its Malaysian portfolio includes established luxury hotels and resorts serving business travelers, leisure guests, families, and major events. Shangri-La places strong emphasis on warm Asian hospitality, professional development, sustainability, and personalized service. Employees commonly work in a multicultural environment with opportunities to collaborate across hotel departments and, in some cases, the wider group. A Marketing Communication Executive would help strengthen the property’s public image, promote its rooms, restaurants, events, and experiences, and maintain consistent communication across traditional and digital channels.

Destination Guide

Malaysia offers varied hospitality and marketing opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and resort destinations along the east and west coasts. Jobs are available in hotels, tourism, restaurants, events, retail, communications, and digital marketing. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in professional workplaces. Lifestyle ranges from energetic city living to relaxed beach and island communities, with generally affordable food and transport compared with many major international cities. Foreign nationals normally need an employer-sponsored work permit, and approval depends on the role, salary, qualifications, and current immigration rules. Relocating usually involves securing a written offer, arranging accommodation, obtaining medical or document clearances where required, and registering locally. Malaysia is warm and humid year-round, with monsoon patterns varying by coast.