Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors, and related areas to Shangri-La standards. Requirements typically include previous housekeeping or hotel experience, good physical stamina, attention to detail, personal neatness, and the ability to work shifts, weekends, and holidays. Familiarity with cleaning chemicals, room equipment, hygiene procedures, and basic guest service is useful. Candidates are expected to be dependable, courteous, discreet, safety-conscious, and willing to follow hotel procedures. Good communication skills and the ability to work effectively with colleagues are important. Training may be provided to applicants with a positive attitude and a strong commitment to cleanliness and guest satisfaction.

About the employer

Shangri-La is a prominent luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. Its Philippine portfolio includes well-known city hotels and island resorts serving leisure and business travelers. The company is recognized for its Asian-inspired hospitality, personalized guest service, comfortable facilities, and emphasis on warm, respectful interactions. Employees commonly work in multicultural teams and receive structured operational training, depending on the property and position. Benefits, staff accommodation, meals, transportation, and service-charge arrangements vary by location and employment contract. Shangri-La generally looks for people who are professional, attentive, team-oriented, and committed to maintaining high standards of cleanliness, safety, and guest care.