The Waiter/Waitress serves guests in the Lobby Lounge by taking orders, explaining menu items, preparing and presenting beverages or food, processing payments, and maintaining a clean, welcoming outlet. Candidates should have hospitality or food-and-beverage experience, good communication skills, a friendly service attitude, and confidence working in a busy environment. Knowledge of English is important; additional languages are an advantage. The role requires professional grooming, attention to detail, teamwork, flexibility for shifts, weekends, and public holidays, and a genuine commitment to Shangri-La service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and known for warm, personalised service. It operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Hotel Singapore is a long-established luxury property set near Orchard Road, offering guest rooms, restaurants, lounges, meeting facilities, gardens, and wellness services. The company places strong emphasis on genuine hospitality, attention to detail, teamwork, staff development, and creating memorable guest experiences. Employees may work with an international team and serve leisure travellers, business guests, families, and event visitors. Benefits and employment terms vary by position and may include service charge, meals, uniforms, training, medical coverage, and staff accommodation or travel-related privileges, subject to company policy and local regulations.
Singapore is a compact, multicultural city-state with strong opportunities in hotels, restaurants, tourism, retail, aviation, finance, technology, and healthcare. Hospitality employees can find work in luxury hotels, resorts, restaurants, clubs, and events, although competition is high and employers usually value relevant experience and English communication. The culture is modern, orderly, and diverse, with Chinese, Malay, Indian, and international influences. Public transport is excellent, healthcare and infrastructure are reliable, and the lifestyle is convenient, but accommodation and daily expenses can be expensive. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Secure a confirmed job before relocating, check pass eligibility, budget carefully for rent, and bring verified educational and employment documents.
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