Service Manager - Procurement (Assistant Procurement Manager - Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Procurement Manager supports cluster-wide purchasing for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, or a related field, along with several years of purchasing experience, preferably in hotels or other high-volume operations. The candidate should understand supplier sourcing, quotation comparison, contract negotiation, inventory controls, purchasing systems, and Malaysian regulations. Strong communication, analytical, organizational, and vendor-management skills are expected. The role requires integrity, attention to detail, cost awareness, and the ability to coordinate with kitchens, engineering, housekeeping, finance, and hotel management. Experience managing teams and delivering savings while maintaining quality and service standards would be advantageous.

About the employer

Shangri-La is a luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Asian-inspired hospitality, strong service culture, and premium properties in city and resort destinations. Shangri-La hotels typically employ teams across accommodation, food and beverage, events, wellness, engineering, finance, and commercial operations. In Malaysia, the company has maintained a presence through established hotels and resorts serving corporate travellers, leisure guests, meetings, and international visitors. Procurement is an important cluster function, helping properties obtain food, beverages, equipment, operating supplies, and services at competitive prices while protecting quality, compliance, and sustainability standards.