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Service Manager - Procurement (Assistant Procurement Manager - Cluster Procurement)

Malaysia Shangri-La MYR 6,000–10,000 per month*
Job Description

The Assistant Procurement Manager supports cluster-wide purchasing for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, or a related field, along with several years of purchasing experience, preferably in hotels or other high-volume operations. The candidate should understand supplier sourcing, quotation comparison, contract negotiation, inventory controls, purchasing systems, and Malaysian regulations. Strong communication, analytical, organizational, and vendor-management skills are expected. The role requires integrity, attention to detail, cost awareness, and the ability to coordinate with kitchens, engineering, housekeeping, finance, and hotel management. Experience managing teams and delivering savings while maintaining quality and service standards would be advantageous.

Company Info

Shangri-La is a luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Asian-inspired hospitality, strong service culture, and premium properties in city and resort destinations. Shangri-La hotels typically employ teams across accommodation, food and beverage, events, wellness, engineering, finance, and commercial operations. In Malaysia, the company has maintained a presence through established hotels and resorts serving corporate travellers, leisure guests, meetings, and international visitors. Procurement is an important cluster function, helping properties obtain food, beverages, equipment, operating supplies, and services at competitive prices while protecting quality, compliance, and sustainability standards.

Destination Guide

Malaysia offers opportunities in hospitality, procurement, tourism, logistics, retail, technology, and shared services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Its island destinations, including Langkawi, Penang, Tioman, and parts of Sabah, provide a relaxed lifestyle with beaches, outdoor activities, and growing resort employment. Malaysian culture blends Malay, Chinese, Indian, and Indigenous traditions, with excellent food, festivals, and generally welcoming communities. Living costs vary: Kuala Lumpur is more urban and expensive, while many island locations are quieter and seasonal. English is widely used in business, although Malay is the national language. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through immigration authorities. Candidates should secure a written offer, confirm accommodation and benefits, check medical and document requirements, and research transport, schooling, insurance, and local banking before relocating.

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