This senior marketing communications role requires substantial experience in brand strategy, corporate communications, public relations, media relations, digital marketing and integrated campaigns, preferably within luxury hospitality, travel or a similarly international industry. A strong candidate should hold a relevant degree, demonstrate excellent English communication and presentation skills, and be comfortable working with senior executives, agencies, media and regional stakeholders. The role is expected to strengthen Shangri-La’s brand positioning, lead high-impact communications initiatives, manage reputational issues, and deliver consistent messaging across markets and channels. Strategic thinking, creativity, commercial awareness, leadership, cultural sensitivity and the ability to manage multiple priorities are essential.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its Asian-inspired approach to warm, attentive service. The group operates luxury hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La brand and associated hospitality businesses. Its portfolio serves business and leisure travellers, with offerings that typically include accommodation, restaurants, meeting facilities, wellness services and family-oriented experiences. Shangri-La places strong emphasis on guest satisfaction, service excellence, local culture and responsible business practices. Corporate and regional teams support brand development, commercial performance, talent management and communications across a diverse global network. Working there can provide exposure to international hospitality operations, luxury branding and cross-market collaboration.
Hong Kong offers strong opportunities in hospitality, luxury retail, finance, technology, aviation, tourism, marketing and professional services. The city combines Cantonese and Chinese traditions with an international outlook, while English is widely used in business. Life is fast-paced and highly connected, with excellent public transport, varied dining, shopping, hiking trails and vibrant arts and nightlife. Housing is expensive, particularly on Hong Kong Island and in central districts, so many professionals consider Kowloon or the New Territories. Eligible overseas professionals may apply through Hong Kong’s General Employment Policy, usually requiring a confirmed job, relevant qualifications or experience, and a market-appropriate salary. Employers generally support visa documentation, but applicants should confirm requirements with immigration authorities. Relocation planning should include accommodation, healthcare, taxation, banking and schooling where relevant. Typhoons and humid summers are part of the local climate.
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