The Assistant HR Manager / HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, performance management, training coordination, payroll administration, and compliance with Indonesian employment regulations. Candidates are generally expected to have a diploma or bachelor’s degree in human resources, hospitality management, business administration, or a related field, along with several years of hotel or service-industry experience. Strong communication, organization, confidentiality, and problem-solving skills are essential. Experience with HR information systems, labor regulations, and multicultural teams is valuable. The role requires a professional, approachable, and service-focused individual who can support colleagues while maintaining Shangri-La’s standards and workplace policies.
Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its brands are known for warm Asian hospitality, personalized service, and high standards in accommodation, dining, wellness, and events. Shangri-La properties in Indonesia serve both international travelers and local guests, often combining premium facilities with regional culture and cuisine. Employees typically work in multicultural, service-driven environments where training, teamwork, guest satisfaction, and professional presentation are emphasized. Depending on the property, benefits may include meals, uniforms, transportation, accommodation assistance, health coverage, service charge, and opportunities for internal career development. Exact conditions vary by hotel, employment contract, and Indonesian labor requirements.
Indonesia offers hospitality and HR opportunities in Jakarta and on major tourist islands such as Bali, Java, Lombok, and Batam. Bali is especially attractive for resort professionals, with a relaxed lifestyle, international community, beaches, and strong tourism demand, although housing and traffic can be challenging. Jakarta provides broader corporate and hotel opportunities, better transport connections, and a faster urban lifestyle. Indonesian culture values respect, community, hospitality, and religious diversity; modest professional behavior and patience are important. Foreign employees normally need employer sponsorship and an appropriate work permit and stay permit, arranged before commencing employment. Requirements can change, so applicants should confirm details with the hotel and Indonesian immigration authorities. Relocation planning should include accommodation, medical insurance, banking, local transport, and emergency contacts. Learning basic Bahasa Indonesia helps greatly with colleagues, guests, and everyday life.
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