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The Assistant Events Manager supports the planning and delivery of meetings, conferences, weddings and other events at Shangri-La. Requirements typically include a diploma or degree in hospitality, event management or a related field, along with experience in hotel banqueting, conference services or event coordination. Strong organisation, communication and customer-service skills are essential. The candidate is expected to coordinate with clients and operational departments, prepare event schedules and quotations, monitor setup and service standards, resolve issues promptly and help achieve guest-satisfaction and revenue targets. Flexibility is important, as the role may involve evenings, weekends and public holidays.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The brand is recognised for warm Asian hospitality, personalised service and high standards in accommodation, dining, wellness and event facilities. Its Malaysian properties serve business travellers, leisure guests, weddings and corporate functions, supported by extensive restaurants, meeting spaces and resort amenities. Shangri-La generally provides structured training, opportunities for internal promotion and exposure to international hospitality practices. Employees work in a service-focused environment where teamwork, attention to detail, cultural awareness and professionalism are highly valued. Conditions and benefits vary by property and position, but may include meals, staff accommodation or allowances, medical coverage, discounts and development programmes.
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