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The Duty Engineer supports the safe, reliable operation of the hotel’s building services and equipment. Typical responsibilities include inspecting and maintaining electrical, mechanical, plumbing, air-conditioning, fire and life-safety systems; responding to maintenance requests; troubleshooting breakdowns; recording completed work; and coordinating contractors when required. Candidates are generally expected to hold a relevant technical certificate or diploma and have hotel, commercial-building or facilities-maintenance experience. Knowledge of preventive maintenance, workplace safety, basic building-management systems and local regulations is advantageous. The role requires practical problem-solving skills, good communication, attention to detail and the ability to work independently. Flexibility for rotating shifts, weekends and public holidays is normally essential, together with a professional service attitude and the physical ability to perform hands-on maintenance duties.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts and hospitality services across the world. The group operates properties in major cities and resort destinations, including Shangri-La Singapore, and is recognised for warm Asian hospitality, personalised guest service and high operating standards. Its hotels employ teams across rooms, food and beverage, engineering, wellness, events and corporate functions. Shangri-La places strong emphasis on guest satisfaction, service culture, professional development and responsible business practices. Engineering employees help protect the comfort, safety and continuity of hotel operations by maintaining essential systems and responding quickly to operational issues. Working for the group can provide experience in an international hotel environment, exposure to luxury-service standards and opportunities for internal mobility, although shift work and high service expectations are common.
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