The Service Leader – Procurement manages cluster-wide purchasing activities for Shangri-La properties in Malaysia. The role typically requires experience in hotel procurement, supply-chain management, vendor negotiation, contract administration, inventory coordination and cost control. Candidates should understand food, beverage, hotel operating supplies and general purchasing standards, while being familiar with local suppliers and market conditions. Strong communication, analytical, negotiation and leadership skills are expected, along with proficiency in procurement systems and Microsoft Office. The successful candidate should be ethical, commercially minded, organised and able to work with multiple departments and properties. Hospitality experience, relevant qualifications and knowledge of Malaysian purchasing regulations are likely to be advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. The company is recognised for Asian-inspired hospitality, personalised service and high standards in accommodation, dining, meetings and wellness. In Malaysia, Shangri-La operates prominent hotels and resorts in locations including Kuala Lumpur, Penang, Kota Kinabalu and Rasa Ria. Employees generally work in a multicultural environment with opportunities to support regional operations. Procurement positions contribute directly to service quality, supplier relationships, operating efficiency and responsible cost management across one or more properties.
Malaysia offers varied opportunities in hotels, resorts, restaurants, retail, logistics, technology and professional services. Major employment centres include Kuala Lumpur, Penang, Johor and Sabah, while island destinations such as Langkawi, Penang, Tioman and parts of Sabah provide strong tourism and hospitality careers. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in business and tourism. Lifestyle costs are moderate outside central Kuala Lumpur, although island locations may have higher rents and fewer services. Malaysia has tropical weather, excellent food and easy access to beaches and nature. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling approval and related documentation. Candidates should confirm salary, accommodation, transport, medical coverage and relocation support before accepting an island posting.
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