Director of Events Management

Job Description

The Director of Events Management is responsible for leading the hotel’s meetings, conferences, weddings, and social events business. Candidates are generally expected to hold a degree in hospitality, business, marketing, or a related field, with substantial experience in luxury hotels, event management, or hotel sales. Strong leadership, revenue-generation, negotiation, client relationship, budgeting, and presentation skills are required. The successful candidate should be commercially minded, highly organized, confident dealing with corporate and VIP clients, and able to manage event planning from initial enquiry through execution. The role also requires close coordination with banquet, culinary, rooms, and operations teams while maintaining Shangri-La’s service standards.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The company is known for personalized Asian-inspired hospitality, premium accommodation, restaurants, wellness facilities, and high-quality meetings and events. Its Philippine properties have included major urban and resort destinations such as Manila, Cebu, and Boracay. Shangri-La places strong emphasis on guest satisfaction, employee development, operational excellence, and creating memorable experiences. Employees typically work in multicultural teams and are expected to demonstrate professionalism, warmth, attention to detail, and commercial awareness. Event leadership roles involve balancing luxury service standards with sales performance, operational efficiency, and long-term relationships with corporate, leisure, and social-event clients.

Destination Guide

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other tourism centers, particularly in hotels, resorts, restaurants, events, wellness, and travel services. Manila provides the broadest corporate and luxury-hotel market, while island destinations offer a more relaxed lifestyle focused on beaches, diving, outdoor activities, and tourism. Filipino culture is generally warm, family-oriented, English-speaking, and service-minded, although traffic and busy city conditions can be challenging. Living costs vary considerably; Manila is more expensive than provincial or island locations, especially for housing. Foreign professionals normally need an employer-sponsored work permit and appropriate visa, with requirements handled through Philippine immigration authorities. Relocating employees should arrange a written contract, accommodation support, health insurance, tax guidance, and document authentication before arrival. Weather is tropical, with a dry season and a rainy or typhoon season that may affect travel.