The Business Development Manager – MICE is expected to grow Shangri-La’s meetings, incentives, conferences and events business in the UAE. Responsibilities typically include identifying corporate and agency accounts, developing sales leads, preparing proposals, conducting client presentations and site inspections, negotiating contracts, and coordinating with hotel operations to deliver successful events. Candidates should have a degree or diploma in hospitality, business or a related field, along with several years of hotel sales or MICE experience in the UAE or Gulf region. Strong knowledge of corporate and agency markets, excellent communication and negotiation skills, commercial awareness, professional presentation, and the ability to meet revenue targets are expected.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is recognised for personalised Asian-inspired hospitality, high service standards and elegant accommodation. Its UAE properties serve leisure travellers, business guests, groups and international events, with extensive food and beverage, wellness and conference facilities. Shangri-La places emphasis on guest satisfaction, cultural respect, service excellence and colleague development. A Business Development Manager – MICE would typically work with corporate clients, event agencies, destination-management companies and professional conference organisers to generate business and strengthen the hotel’s position in the competitive UAE events market.
The United Arab Emirates is not an island, but it offers a highly international lifestyle across cities such as Dubai and Abu Dhabi, with beaches, desert landscapes, shopping, dining and a busy events calendar. Hospitality, tourism, aviation, retail, finance, technology and construction provide strong employment opportunities. The culture combines modern international influences with Emirati traditions; modest dress and respect for local customs are important, especially during Ramadan. Salaries are generally tax-free for individuals, although living costs and rents can be high. Overseas employees usually require employer-sponsored residence and work visas, with medical checks and Emirates ID registration. Employers may also provide accommodation, transport, insurance or annual flights, depending on the contract. Relocating is straightforward when handled by the sponsoring company, but candidates should confirm benefits, probation terms, visa costs and housing arrangements before accepting an offer.
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