Senior Events Manager

Job Description

The Senior Events Manager is expected to lead the planning, sales and delivery of conferences, weddings, banquets and corporate events for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, events, business or a related field, together with several years of hotel or event-management experience. Strong knowledge of event operations, budgeting, banquet coordination and client relationship management is important. The successful candidate should be commercially minded, organised and confident in negotiating with clients and suppliers. Excellent spoken and written English is normally required; knowledge of Malay or other regional languages is an advantage. The role also demands leadership, attention to detail, flexibility, professional presentation and the ability to work evenings, weekends and public holidays while maintaining high service standards.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its warm Asian-inspired service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties commonly offer accommodation, restaurants, wellness facilities, meeting spaces and extensive wedding and conference services. Shangri-La places strong emphasis on personalised guest experiences, service excellence, colleague development and responsible business practices. In Malaysia, the group has established properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu, giving employees opportunities to work with local, regional and international guests. A Senior Events Manager would typically collaborate with sales, banquets, culinary, rooms and finance teams while representing the property to corporate clients, wedding organisers and event agencies.

Destination Guide

Malaysia offers varied opportunities in luxury hotels, resorts, restaurants, events, tourism and travel technology, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Penang combines heritage streets, modern amenities and a lively food culture, while Langkawi offers a slower resort lifestyle, beaches and outdoor activities. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in business, although Malay is the national language. Living costs are generally moderate, with major differences between city centres and resort islands. Employees should expect warm, humid weather, diverse cuisine and a relaxed but professional social environment. Foreign nationals normally require an employer-sponsored Employment Pass, with the company handling much of the application and approval process. Candidates should confirm salary, accommodation, medical insurance, relocation support and probation terms before accepting an offer. Island locations may have fewer services and higher imported-goods costs than major cities.