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The Senior Events Manager is expected to lead the planning, sales and delivery of conferences, weddings, banquets and corporate events for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, events, business or a related field, together with several years of hotel or event-management experience. Strong knowledge of event operations, budgeting, banquet coordination and client relationship management is important. The successful candidate should be commercially minded, organised and confident in negotiating with clients and suppliers. Excellent spoken and written English is normally required; knowledge of Malay or other regional languages is an advantage. The role also demands leadership, attention to detail, flexibility, professional presentation and the ability to work evenings, weekends and public holidays while maintaining high service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its warm Asian-inspired service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties commonly offer accommodation, restaurants, wellness facilities, meeting spaces and extensive wedding and conference services. Shangri-La places strong emphasis on personalised guest experiences, service excellence, colleague development and responsible business practices. In Malaysia, the group has established properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu, giving employees opportunities to work with local, regional and international guests. A Senior Events Manager would typically collaborate with sales, banquets, culinary, rooms and finance teams while representing the property to corporate clients, wedding organisers and event agencies.
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