Service Leader - Engineering (Chargeman)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader - Engineering (Chargeman) is responsible for supervising hotel engineering operations, maintaining electrical and building systems, coordinating preventive and corrective maintenance, and ensuring compliance with Malaysian safety and electrical regulations. Candidates should hold a recognised Chargeman certificate, commonly Suruhanjaya Tenaga accreditation, relevant electrical or mechanical qualifications, and several years of experience in hotel, commercial, or facilities maintenance. Strong troubleshooting, team leadership, communication, documentation, and emergency-response skills are expected. The successful candidate should be willing to work shifts, weekends, and public holidays while maintaining high service standards and supporting the safe, reliable operation of the property.

About the employer

Shangri-La Group is a major international hospitality company founded in Hong Kong and recognised for its luxury hotels, resorts, and distinctive Asian-inspired service. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders properties across Asia, the Middle East, Europe, Africa, North America, and Australia. Shangri-La hotels typically offer accommodation, restaurants, event facilities, wellness services, and extensive engineering and property operations. The company places strong emphasis on genuine hospitality, guest satisfaction, operational excellence, employee development, and teamwork. In Malaysia, Shangri-La operates well-known properties in destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. Engineering employees support guest comfort and business continuity by keeping electrical, mechanical, air-conditioning, water, fire-safety, and building systems safe and dependable.