The Security Manager or Assistant Security Manager is expected to protect guests, colleagues, property and assets while maintaining a safe, welcoming hotel environment. Responsibilities typically include supervising security officers, managing access control, CCTV, patrols, emergency response, incident investigations, fire and life-safety procedures, and coordination with police or emergency services. Candidates should have relevant hotel, hospitality, law-enforcement or security experience, strong leadership and communication skills, sound judgment, and knowledge of local safety regulations. First-aid, fire-safety and security-related certifications are advantageous. The role requires professionalism, integrity, discretion, physical fitness, calm decision-making under pressure and flexibility to work shifts, weekends and public holidays.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for Asian-inspired service, strong guest care and high standards in accommodation, dining, wellness and events. Its Hong Kong properties, including Island Shangri-La and Kowloon Shangri-La, serve business travellers, leisure guests, local residents and major corporate or social events. Shangri-La places emphasis on colleague development, teamwork, cultural awareness and personalized service. Security teams work closely with hotel operations, engineering, front office, housekeeping and local authorities to protect people and property while supporting a discreet and positive guest experience.
Hong Kong is a compact international city with excellent opportunities in hotels, finance, retail, technology, logistics, healthcare and professional services. The culture blends Cantonese traditions, Chinese festivals and food with global business practices; English is widely used in hotels and offices, while Cantonese is valuable for daily life. The lifestyle is energetic, highly connected and convenient, with efficient public transport, dense urban neighbourhoods, hiking trails, beaches and nearby islands. Accommodation can be expensive, so many newcomers choose shared housing or live farther from the city centre. Foreign professionals generally need an approved employment visa before starting work, with the employer normally sponsoring the application. Applicants should confirm qualifications, salary, medical requirements and visa eligibility with Shangri-La and Hong Kong Immigration. New arrivals should arrange housing, insurance, banking and an identity card promptly.
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