The Coffee Host welcomes guests, prepares and serves coffee and other beverages, maintains the coffee station, and provides attentive service in line with Shangri-La standards. Candidates should have hospitality or café experience, good knowledge of coffee preparation, a friendly and presentable manner, and strong spoken English. The role requires excellent customer service, teamwork, attention to detail, and the ability to work efficiently during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Experience in a luxury hotel or specialty coffee environment is advantageous, while barista training and knowledge of hygiene and food-safety procedures are valuable.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts, residences, and distinctive Asian-inspired approach to service. Its properties operate across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La places strong emphasis on genuine hospitality, personalised guest experiences, colleague development, and high operating standards. In the United Arab Emirates, the group operates luxury hotels and resorts serving business travellers, families, leisure guests, and major events. Employees commonly work in multicultural teams and receive exposure to international hotel practices. Benefits and working conditions vary by property and position, but hospitality roles may include accommodation, meals, transportation, medical insurance, service charge, annual leave, and travel benefits.
The United Arab Emirates is not an island but a federation of seven emirates, including Dubai, Abu Dhabi, and Ras Al Khaimah. Hospitality, tourism, aviation, retail, construction, healthcare, technology, and finance offer substantial employment opportunities. The culture blends Emirati traditions with a large international community; modest dress, courtesy, and respect for Islamic customs are important. Lifestyle options range from modern city living and beaches to desert activities, shopping, and cultural sites. Summers are extremely hot, while winters are pleasant. Employers usually sponsor work visas and residence permits, with medical checks and official documentation required after arrival. Confirm that the employer covers visa processing, accommodation, transport, insurance, and flights before relocating. Living costs vary considerably, and Dubai and Abu Dhabi are generally more expensive than other emirates.
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