Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team with administrative and commercial activities, including preparing proposals, maintaining client records, coordinating appointments, handling correspondence, updating sales reports and assisting with corporate, leisure and group business. Candidates should ideally have a diploma or degree in hospitality, business or a related field, together with relevant hotel sales or administrative experience. Strong organisation, communication and customer-service skills are expected, along with proficiency in Microsoft Office and hotel systems. The role requires attention to detail, professional presentation, teamwork and the ability to manage deadlines in a fast-paced environment. Flexibility, a positive attitude and willingness to support client events and hotel operations are also important.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for warm Asian hospitality, high service standards and strong attention to guest experience. Shangri-La Hotel Singapore is a prominent luxury property set amid extensive tropical gardens near Orchard Road. It serves leisure travellers, business guests, families and large conferences, with accommodation, restaurants, wellness facilities and event spaces. Employees typically work in a multicultural environment with opportunities to develop careers across hotel departments and international properties. Service excellence, professionalism, teamwork and genuine care for guests are central to the company’s workplace culture.