Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees the hotel’s laundry and linen operations, ensuring clean, well-presented linens, uniforms, guest laundry and staff clothing are processed efficiently. Requirements typically include a diploma or degree in hotel management, hospitality or a related field, along with several years of laundry or housekeeping experience, preferably in a luxury hotel. The successful candidate should understand washing processes, fabric care, stain removal, equipment operation, chemical handling, inventory control and workplace safety. Strong leadership, planning, cost control and communication skills are expected. The role also requires the ability to train staff, maintain quality standards, coordinate with housekeeping and external laundry providers, and work flexible shifts, including weekends and holidays.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The company is known for warm Asian hospitality, high service standards and destination-focused guest experiences. In the Philippines, Shangri-La operates prominent properties in locations such as Manila, Cebu and Boracay, offering accommodation, restaurants, meetings, wellness facilities and leisure services. Employees generally work in a structured, multicultural environment with emphasis on guest satisfaction, operational excellence, teamwork and professional development. A Laundry Manager would support the hotel’s broader housekeeping operation by protecting linen quality, controlling operating costs and ensuring reliable service for both guests and colleagues.