The Business Development Manager is expected to grow revenue by identifying new business opportunities, developing corporate and agency partnerships, managing key accounts, and promoting Shangri-La’s hotel services. Requirements typically include relevant experience in hotel sales, business development, or tourism; strong communication and negotiation skills; commercial awareness; and the ability to build long-term client relationships. The successful candidate should be confident presenting to decision-makers, capable of meeting sales targets, organised in managing a pipeline, and comfortable working with multiple departments. Knowledge of the Australian hospitality and corporate travel markets, together with proficiency in common sales and reporting systems, would be advantageous.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia-Pacific, the Middle East, Europe, and North America. The brand is recognised for personalised service, refined accommodation, dining, wellness facilities, and a strong emphasis on genuine Asian hospitality. Its Australian operations have included premium properties serving leisure travellers, business guests, groups, and events. Employees generally work in multicultural teams and are expected to demonstrate professionalism, warmth, attention to detail, and a commitment to memorable guest experiences. Depending on the property, the role may involve cooperation with sales, marketing, revenue, events, front office, and operations teams. Career opportunities can include training, internal mobility, and exposure to an international hotel network.
Australia is a large island continent with opportunities in hotels, tourism, events, restaurants, retail, healthcare, technology, construction, and professional services. Major hospitality markets include Sydney, Melbourne, Brisbane, Perth, Cairns, the Gold Coast, and resort destinations such as the Whitsundays. Australian workplaces are generally informal, multicultural, safety-conscious, and respectful of work-life balance. Lifestyle highlights include beaches, national parks, outdoor sports, diverse food, and a strong café culture, although housing and transport costs can be high in major cities. International candidates usually need an appropriate visa, such as an employer-sponsored visa, skilled visa, or Working Holiday visa where eligible. Before relocating, check occupation lists, sponsorship rules, health and character requirements, tax obligations, accommodation costs, and professional recognition. Secure written employment terms and confirm whether the employer provides relocation assistance.
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