The Assistant Human Resources Manager supports the hotel’s HR Manager across recruitment, onboarding, employee relations, performance management, training, payroll coordination and compliance with Malaysian employment law. Candidates are generally expected to have a diploma or degree in Human Resources, business administration or a related field, together with several years of hotel or hospitality HR experience. Strong communication, organisation and problem-solving skills are essential, as is the ability to handle confidential information professionally. Experience with HR systems, labour regulations and multicultural teams is advantageous. The successful candidate should be service-oriented, approachable, discreet and comfortable working in a fast-paced hotel environment, including supporting employees across different departments and shifts.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is known for personalised service, strong attention to guest experience and a people-focused workplace culture. Shangri-La properties in Malaysia include city hotels and resort destinations, serving business travellers, leisure guests, events and local communities. Employees typically work in multicultural teams and receive exposure to international hospitality standards, structured training and internal career opportunities. The company’s operations cover accommodation, food and beverage, meetings and events, wellness and supporting corporate functions such as human resources, finance and engineering.
Malaysia offers varied opportunities in hospitality, tourism, food and beverage, retail, technology and business services. Major employment centres include Kuala Lumpur, Penang, Johor Bahru, Langkawi, Kota Kinabalu and Kuching. Peninsular Malaysia and Borneo provide different lifestyles, while islands such as Langkawi, Penang, Redang and Tioman are popular for beaches and resort work. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous traditions reflected in food, festivals and daily life. Living costs are moderate compared with many international cities, though Kuala Lumpur rents are higher. Resort locations may offer a slower lifestyle but fewer services and transport options. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through the company and Malaysian authorities. Candidates should confirm eligibility, medical requirements, accommodation, taxes and relocation support before accepting an offer.
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