Corporate Social Sustainability (CSR) Executive *(Contract)

Job Description

The Corporate Social Sustainability (CSR) Executive supports Shangri-La’s environmental, social and community initiatives in Malaysia. Requirements typically include a diploma or degree in sustainability, communications, business, hospitality or a related field, along with experience coordinating CSR, ESG, community-relations or staff-engagement programmes. Strong writing, presentation, project-management and stakeholder-coordination skills are expected. The candidate should be organised, socially responsible and comfortable working with hotel departments, local communities, suppliers, charities and corporate representatives. Responsibilities may include coordinating volunteer activities, monitoring sustainability projects, preparing reports, supporting awareness campaigns and collecting impact data. As this is a contract role, adaptability, initiative and the ability to deliver projects within deadlines are particularly important.

Company Info

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The group is known for its premium service, Asian-inspired hospitality and established brands including Shangri-La, Traders and Kerry Hotels. Its properties typically offer accommodation, restaurants, meetings and events, wellness facilities and leisure experiences. Shangri-La places emphasis on guest satisfaction, colleague development, community engagement and responsible business practices. In Malaysia, the company operates luxury hospitality properties and employs teams across hotel operations, food and beverage, engineering, sales, finance and corporate responsibility. A CSR Executive would normally work with several departments and external partners to support sustainability, charitable, employee-volunteering and community initiatives while helping the property meet broader environmental and social objectives.

Destination Guide

Malaysia offers opportunities in hospitality, sustainability, tourism, retail, technology and shared services, particularly in Kuala Lumpur, Penang, Langkawi, Johor and Sabah. The country combines Malay, Chinese, Indian and Indigenous cultures, with diverse food, festivals and generally welcoming communities. Lifestyle varies from busy urban living to relaxed coastal and island environments; costs are usually lower than in Singapore or many Western countries, although central Kuala Lumpur and popular resort areas can be more expensive. Langkawi, Penang and parts of Sabah provide attractive leisure options, but employment may be seasonal in resort locations. Foreign nationals normally need an employer-sponsored work permit, and the employer must meet Malaysian immigration requirements before employment begins. Candidates should confirm contract terms, accommodation, medical coverage, tax obligations and relocation support. English is widely used in business, while Malay is the national language.