The Assistant/Manager Revenue is responsible for maximising hotel revenue through forecasting, pricing, inventory control and performance analysis. Requirements typically include a diploma or degree in hospitality, tourism, business or a related field, together with experience in hotel revenue management, reservations or front office operations. Knowledge of revenue-management systems, distribution channels, Excel and market trends is expected. The successful candidate should be analytical, commercially minded and confident working with hotel departments and senior management. Strong communication, organisation and decision-making skills are essential, along with the ability to manage changing demand, prepare regular reports and support budget and business-planning processes. Experience with Shangri-La systems or an international hotel brand would be advantageous.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are known for attentive service, high-quality accommodation, restaurants, wellness facilities and distinctive local experiences. In Malaysia, Shangri-La operates a number of established city and resort properties, including hotels in Kuala Lumpur, Penang, Kota Kinabalu and other destinations. The company places strong emphasis on guest satisfaction, operational standards, employee development and delivering its tradition of Asian hospitality. A revenue position within Shangri-La typically works closely with reservations, sales, marketing, finance and front-office teams to improve occupancy, room rates and overall financial performance. Benefits may include service charge, staff meals, training, hotel discounts and opportunities for internal or international career progression, depending on the property and employment terms.
Malaysia offers opportunities in luxury hotels, resorts, restaurants, tourism, aviation and business services. Popular island and coastal destinations include Langkawi, Penang, Tioman, Perhentian, Redang and parts of Sabah and Sarawak. Langkawi is relaxed and resort-focused, while Penang combines heritage, food culture and urban living. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels. Lifestyle costs are generally moderate, though resort islands can be more expensive and seasonal. Employees normally need an employer-sponsored Employment Pass before starting work, and the company usually handles the application. Qualifications, passport validity, medical checks and an approved employment contract may be required. Relocation is easier when accommodation, transport, insurance and service-charge arrangements are confirmed in writing. Weather is tropical year-round, with monsoon conditions varying by coast.
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