Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is responsible for developing corporate, meetings, incentives, conferences and events business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate account management. Excellent communication, negotiation and presentation skills are essential, together with established industry contacts and confidence using sales systems. The successful candidate is expected to achieve revenue targets, identify new accounts, maintain relationships with event planners and companies, prepare proposals, conduct site inspections and coordinate closely with operations to deliver successful events. Flexibility, commercial awareness, professionalism and willingness to travel are also expected.

About the employer

Shangri-La Hotels and Resorts is a globally recognised luxury hospitality group originating from Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for personalised service, high-quality accommodation, restaurants, conference facilities and distinctive local experiences. In Indonesia, the group has operated premium hotels and resorts serving business travellers, leisure guests, weddings and international events. Employees generally work in a multicultural environment with structured service standards, training opportunities and the possibility of internal career mobility. The company places strong emphasis on guest satisfaction, relationship building, teamwork and long-term commercial performance. A senior MICE sales manager would contribute directly to group revenue, corporate partnerships and the hotel’s reputation in the meetings and events market.