The Waiter/Waitress at Waterfall is responsible for welcoming guests, taking food and beverage orders, serving meals, explaining menu items, handling guest requests, and maintaining excellent service standards. Candidates should have hospitality or restaurant experience, good spoken English, a pleasant and professional manner, and the ability to work efficiently in a busy environment. Knowledge of Italian cuisine or fine dining is an advantage. The role requires teamwork, attention to detail, physical stamina, and flexibility to work shifts, weekends, and public holidays. The successful candidate is expected to deliver warm, personalised service while following hygiene, safety, and hotel operating procedures.
Shangri-La is a leading luxury hospitality group founded in Asia and recognised for its warm, personalised service. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a well-established luxury hotel known for its extensive gardens, premium accommodation, restaurants, meeting facilities, and strong guest-service culture. Employees typically work in a multicultural environment with structured service standards, training opportunities, and internal career mobility. The company places emphasis on genuine hospitality, professionalism, teamwork, and creating memorable experiences for guests. Depending on the position and employment package, benefits may include staff meals, uniforms, insurance, leave entitlements, training, and hotel or group privileges.
Singapore is a modern island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and healthcare. English is widely used at work, while the culture is multicultural and influenced by Chinese, Malay, Indian, and international communities. The lifestyle is safe, efficient, and convenient, with excellent public transport, diverse food, shopping, parks, and vibrant neighbourhoods. Housing can be expensive, so employees should compare employer accommodation, shared rooms, and rental options before relocating. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. The employer normally submits the application through Singapore's Ministry of Manpower. Candidates should confirm salary, service charge, accommodation, medical coverage, working hours, and relocation support before accepting an offer.
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