Host / Hostess - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host or Hostess at Summer Palace is responsible for welcoming guests, managing reservations and seating, answering enquiries, and helping create a smooth dining experience. Candidates should have hospitality or restaurant experience, strong communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy environment. Fluency in English and Cantonese is generally advantageous in Hong Kong, while Mandarin may also be useful. The successful candidate is expected to maintain Shangri-La service standards, handle guest requests courteously, coordinate with restaurant colleagues, and remain well presented. Flexibility to work shifts, weekends and public holidays is normally required.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its properties are recognised for attentive service, elegant surroundings and strong connections with local culture. Shangri-La hotels typically offer accommodation, restaurants, wellness facilities, conference services and leisure experiences for business and leisure travellers. The group places emphasis on genuine hospitality, employee development and personalised guest care. Summer Palace is a renowned Chinese restaurant associated with Island Shangri-La Hong Kong, offering refined Cantonese cuisine in an upscale setting. Working for Shangri-La can provide experience in international luxury hospitality, structured training and opportunities for career progression within the group.

Working in Hong Kong

Hong Kong is a dynamic international city offering strong opportunities in hotels, restaurants, finance, retail, technology, logistics and tourism. Hospitality employees can find roles in luxury hotels, independent restaurants, bars, events and guest services, particularly in Central, Admiralty, Tsim Sha Tsui and the airport area. The culture combines Cantonese traditions, international influences, festivals, excellent food and a fast-paced working style. Lifestyle options range from dense urban neighbourhoods and shopping districts to beaches, hiking trails and outlying islands. Most foreign employees need an employment visa sponsored by a Hong Kong company, with approval based on qualifications, a genuine job offer and appropriate salary. Employers may assist with documentation and relocation, but candidates should budget carefully for accommodation, deposits, transport and healthcare. Public transport is efficient, and English is widely used in professional settings, although Cantonese is valuable for daily life and guest-facing work.