F&B Sales Manager

Job Description

The F&B Sales Manager is responsible for generating food and beverage business, developing relationships with corporate clients, event organisers, travel partners and local accounts, and meeting revenue targets. Requirements typically include a diploma or degree in hospitality, business or a related field, together with several years of hotel, restaurant or catering sales experience. The successful candidate should understand banqueting and F&B operations, be confident in negotiations and presentations, and have strong knowledge of the Malaysian market. Shangri-La expects a commercially minded, well-groomed and service-oriented professional who can create sales opportunities, manage client accounts, coordinate with operational teams and deliver memorable guest experiences. Excellent communication, organisation, networking and leadership skills are essential.

Company Info

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for high standards of Asian hospitality, personalised guest service and premium accommodation, dining, meetings and leisure facilities. Its Malaysian properties serve business travellers, holidaymakers, wedding groups and corporate events, creating opportunities across rooms, food and beverage, sales, finance and hotel operations. Shangri-La places strong emphasis on guest satisfaction, teamwork, professional development and service excellence. Employees generally work in multicultural environments and may receive structured training, staff benefits, meals, uniform support and opportunities for internal mobility, although benefits vary by property and employment contract.

Destination Guide

Malaysia offers varied opportunities in luxury hotels, resorts, restaurants, events and tourism, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and the eastern islands. Langkawi is especially attractive for resort professionals, with a relaxed lifestyle, beaches, island activities and a growing hospitality sector. Malaysian culture blends Malay, Chinese, Indian and indigenous influences, reflected in its food, festivals, languages and welcoming social life. Living costs are generally moderate, though island accommodation and imported goods can be more expensive than on the mainland. Foreign employees normally require employer sponsorship for an Employment Pass, and approval must be obtained before starting work; requirements depend on nationality, salary and role. Candidates should confirm housing, transport, medical coverage, tax obligations and flight arrangements with Shangri-La. Malaysia's tropical climate, strong food culture and convenient regional travel make it appealing for hospitality careers.