Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s commercial team with sales administration, marketing activities, promotional campaigns, customer communication, event coordination and reporting. Typical requirements include a diploma or degree in hospitality, business, marketing or a related field, along with strong organisational, communication and computer skills. Previous hotel, tourism or sales experience is advantageous. The successful candidate is expected to be professional, service-oriented, detail-focused and able to manage several deadlines. Good written and spoken English is normally required, while Malay and additional languages may be valuable. The role also requires teamwork, initiative, flexibility and a willingness to support sales visits, client events and hotel promotions.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for warm Asian hospitality, quality accommodation, restaurants, wellness facilities and personalised guest service. Shangri-La properties serve leisure travellers, corporate clients, groups and events, creating career opportunities in hotel operations, food and beverage, sales, marketing, finance and guest services. In Malaysia, the group operates established properties and is recognised for its focus on service standards, employee development and multicultural teamwork. Working for Shangri-La can provide exposure to an international hotel environment, structured training and opportunities to progress within the wider hospitality network.