Housekeeping Coordinator (Emiratisation Program)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Coordinator supports the department with administrative and operational coordination, including updating records, preparing reports, handling telephone and email communication, coordinating room-status information, and assisting supervisors and colleagues. Candidates are generally expected to have good communication, organisation, computer, and problem-solving skills, along with a professional attitude and strong attention to detail. Previous hotel or housekeeping experience is helpful, although the Emiratisation Program may prioritise eligible UAE nationals and provide structured development opportunities. The successful candidate should be guest-focused, reliable, discreet, able to work shifts, and comfortable coordinating with Front Office, Engineering, and other hotel departments. Fluency in English is normally required; Arabic is an advantage.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, Africa, North America, and Australia. The brand is known for personalised service, elegant properties, strong food and beverage operations, and its welcoming Shangri-La hospitality culture. Its UAE portfolio includes prominent hotels in Dubai and Abu Dhabi, serving leisure travellers, business guests, and events clients. Shangri-La generally offers structured hotel training, internal career development, and opportunities to work in an international environment. As a global employer, the company places importance on guest satisfaction, teamwork, service quality, cultural awareness, and responsible business practices. This role supports the housekeeping operation while offering an entry or progression route for UAE nationals through the Emiratisation Program.