The Assistant Manager/Manager, Human Resources supports Shangri-La Singapore’s people strategy across recruitment, employee relations, performance management, training, engagement, and HR administration. Candidates should have a diploma or degree in Human Resources, Business, or a related discipline, with several years of relevant hotel or service-industry experience. Strong knowledge of Singapore employment practices, communication skills, discretion, and the ability to manage confidential matters are expected. The successful candidate should be approachable, organised, commercially aware, and comfortable advising managers while supporting a diverse, multicultural workforce. Experience with HR systems and Singapore employment legislation would be advantageous.
Shangri-La Singapore is a luxury hotel located near Orchard Road and is part of Shangri-La Group, an international hospitality company headquartered in Hong Kong. The group operates hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other major destinations under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Shangri-La Singapore is known for its extensive facilities, landscaped grounds, restaurants, event spaces, and strong focus on personalised service. Employees work in a multicultural environment serving business travellers, leisure guests, families, and international events. The company typically places emphasis on hospitality standards, colleague development, service culture, sustainability, and internal career progression. HR professionals can expect a fast-paced environment where employee engagement, compliance, recruitment, and operational support are important parts of the role.
Singapore is a compact, highly connected city-state with opportunities across hospitality, finance, technology, healthcare, logistics, retail, and education. Its hotel sector regularly recruits international and local staff for front office, food and beverage, culinary, housekeeping, events, and corporate roles. The culture is multicultural and generally professional, punctual, safe, and English-friendly, with Mandarin, Malay, Tamil, and other languages also widely spoken. Public transport is excellent, while housing, dining, and schooling costs can be high. International hires generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and eligibility rules. Candidates should secure a job offer before relocating and confirm pass sponsorship, medical requirements, accommodation, tax obligations, and dependent arrangements. Singapore’s warm climate, efficient services, diverse food scene, and convenient regional travel make it an attractive base for hospitality careers.
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