Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the planning and delivery of meetings, weddings, conferences and other events. Typical requirements include a diploma or degree in hospitality, event management, business or a related field, along with relevant hotel or sales experience. Strong communication, organisation, customer-service and administrative skills are essential. The candidate is expected to respond to enquiries, prepare proposals and contracts, coordinate with operational departments, maintain accurate event records and assist with site inspections and client meetings. A professional appearance, attention to detail, confidence with Microsoft Office and the ability to manage deadlines are important. Experience with hotel sales systems and good English are advantageous; additional languages may be useful in Malaysia.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La properties are known for personalised service, comfortable accommodation, restaurants, meeting facilities and leisure experiences. In Malaysia, the group has established properties in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and other major travel markets. The company places strong emphasis on warm Asian hospitality, guest satisfaction, teamwork, professional development and high operating standards. An Events Sales Coordinator would typically work closely with corporate clients, wedding planners, travel partners and hotel departments to convert event enquiries into successful bookings while maintaining Shangri-La's service standards.

Destination Guide

Malaysia offers strong hospitality and event opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and coastal resort areas. Island destinations such as Langkawi, Penang and parts of Sabah combine beaches, rainforests, marine activities and a relaxed lifestyle, although living costs and transport vary considerably. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences reflected in food, festivals, language and daily life. English is widely used in hotels and tourism, while Malay is the national language. International employees generally need an employment pass arranged and sponsored by the employer before starting work; requirements depend on nationality, salary and role. Candidates should confirm visa eligibility, accommodation, medical cover and relocation support directly with Shangri-La. Housing near resorts may be limited or costly, and island life can involve fewer shopping, healthcare and transport options than major cities.