Senior Event Sales Manager

Job Description

The Senior Event Sales Manager is responsible for generating group, conference, wedding and banquet business, developing client relationships, preparing proposals, negotiating contracts and achieving revenue targets. Candidates should have several years of hotel or hospitality event-sales experience, strong knowledge of the Malaysian market, excellent communication and negotiation skills, and confidence presenting to corporate and private clients. Experience with luxury hotels, event planning systems and revenue forecasting is advantageous. The role requires close coordination with catering, rooms, operations and finance teams to ensure events are delivered smoothly. Shangri-La will expect a commercially minded, organised and guest-focused manager who can lead sales activity, build long-term accounts, handle demanding clients professionally and work flexibly around business events, weekends and peak periods.

Company Info

Shangri-La is an international luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and warm Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America and Australia, serving leisure travellers, corporate guests and event clients. Shangri-La hotels typically combine accommodation, restaurants, meeting facilities, wellness services and destination experiences. In Malaysia, the company has operated well-known properties serving both business and resort markets. Its culture places strong emphasis on hospitality, professional standards, teamwork and personalised guest care. Employees may benefit from structured training, international exposure and opportunities to progress within the wider hotel group. Event-sales professionals work closely with commercial, banquet and operations teams, making the role suitable for someone who enjoys relationship building, luxury service and achieving measurable business results.

Destination Guide

Malaysia offers opportunities in hotel sales, tourism, events, food and beverage, technology, education and international business. Kuala Lumpur is the main commercial hub, while Penang, Langkawi, Kota Kinabalu and other coastal destinations provide strong resort and hospitality careers. The culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with festivals, varied food and generally welcoming communities. Lifestyle costs are moderate compared with many major international cities, although central Kuala Lumpur and popular resort islands can be more expensive. Malaysia has beaches, rainforests, historic towns and excellent regional flight connections. Foreign employees normally need an Employment Pass, which is sponsored and submitted by the hiring company after the job offer; approval and eligibility depend on current immigration rules, salary and qualifications. Candidates should confirm relocation support, accommodation, tax, healthcare and dependent-pass arrangements before accepting an offer.