This role supports the planning and daily operation of family-focused activities, events and guest experiences at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, events, leisure management or a related field, plus experience coordinating activities, events or children’s programmes. The successful candidate should be organised, creative, confident with guests, and comfortable supervising colleagues and working across departments. Strong communication, customer-service and problem-solving skills are expected. Experience working with families, children or resort entertainment is advantageous. The role may involve evening, weekend and public-holiday shifts, as well as hands-on coordination, safety monitoring, vendor liaison and ensuring consistently engaging experiences for children and parents.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, personalised service and high-quality accommodation, dining, wellness and family experiences. Shangri-La Singapore is a large luxury hotel set within landscaped grounds near Orchard Road, offering guest rooms, restaurants, event facilities, recreational amenities and family-oriented programmes. Employees typically work in a multicultural environment where service standards, teamwork, attention to detail and genuine care for guests are strongly valued. The company offers opportunities across hotel operations, food and beverage, events, guest services, wellness, engineering and corporate functions.
Singapore is a compact, highly connected city-island with strong opportunities in hospitality, tourism, events, retail, technology and finance. Its multicultural society blends Chinese, Malay, Indian and international influences, with English widely used in workplaces. The lifestyle is safe, efficient and convenient, with excellent public transport, modern healthcare, diverse food and many attractions, although housing and daily expenses can be high. Hospitality employees should expect a fast-paced, service-focused environment and may work shifts, weekends and public holidays. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and role. Employers usually guide successful candidates through the application process. Research accommodation, transport costs, healthcare coverage and employment-pass eligibility before relocating.
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