Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate will provide attentive food and beverage service in the Valley Wing Summit Room at Shangri-La Singapore. Responsibilities typically include welcoming guests, taking orders, serving food and drinks, explaining menu items, maintaining service standards, processing bills, and keeping the dining area organised. Candidates should have good communication skills, a pleasant and professional manner, basic food and beverage knowledge, and a genuine interest in hospitality. Previous experience in a hotel, restaurant, or fine-dining environment is preferred, although suitable entry-level applicants may be considered. The role requires teamwork, attention to detail, physical stamina, flexibility for shifts, weekends and public holidays, and a strong commitment to guest satisfaction.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised service, Asian-inspired hospitality, and high standards in accommodation, dining, wellness, and events. Shangri-La Singapore is a prominent five-star urban resort set among landscaped gardens near Orchard Road. It offers guestrooms and suites, restaurants, meeting facilities, recreational amenities, and the exclusive Valley Wing. Employees work in a multicultural environment and are expected to deliver warm, polished service while maintaining operational and brand standards. The company commonly provides structured training, staff benefits, career development opportunities, and exposure to international hospitality operations.