The Host or Hostess welcomes guests, manages reservations and seating, answers dining enquiries, and helps create a smooth arrival experience at Lobster Bar & Grill. Candidates should have previous experience in a luxury hotel, restaurant, or comparable hospitality environment, strong spoken English, and preferably Cantonese and Mandarin. Excellent communication, grooming, organisation, and customer-service skills are expected. The role requires a warm, professional manner, confidence handling busy periods, attention to detail, and the ability to coordinate effectively with servers, supervisors, and kitchen teams. Flexibility to work shifts, evenings, weekends, and public holidays is essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for personalised service, refined facilities, distinctive dining, and strong connections with local culture. Shangri-La Hong Kong properties serve business and leisure travellers and typically offer restaurants, bars, meeting spaces, wellness facilities, and premium guest services. The group places emphasis on hospitality standards, employee development, teamwork, and creating memorable guest experiences. Working for Shangri-La can provide exposure to an international luxury-hotel environment, structured training, and opportunities to build a long-term career in food and beverage or broader hotel operations.
Hong Kong is a dynamic international city and a major centre for hospitality, finance, retail, aviation, and tourism. Hotels, restaurants, bars, events, and luxury retail provide regular opportunities for English-speaking professionals, while Cantonese or Mandarin can improve prospects. The culture blends Chinese traditions with international influences; staff are expected to be punctual, polished, service-focused, and adaptable. Life is energetic, convenient, and urban, with excellent public transport, diverse food, hiking trails, beaches, and nearby islands, although housing is expensive and space is limited. Foreign employees normally need an employer-sponsored visa, commonly under the General Employment Policy, and must meet qualification and salary requirements. Applicants should secure a written offer, confirm accommodation and benefits, and arrange insurance and documentation before relocating.
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