The Flower Shop Manager oversees the daily operation of Shangri-La's hotel flower shop, including floral design, purchasing, stock control, merchandising, sales, customer service and team supervision. Candidates should have several years of experience in floristry, retail or hotel floral operations, with strong knowledge of flowers, arrangements and seasonal products. Creativity, commercial awareness, leadership, organisation and excellent communication skills are expected. The role may require handling bespoke orders, weddings, events and VIP requests while maintaining high presentation and service standards. Cantonese and English are advantageous, and flexibility to work weekends, public holidays and busy festive periods is likely required.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for personalised service, refined accommodation, high-quality dining and strong attention to local culture. Shangri-La properties typically offer a broad range of guest services, including restaurants, wellness facilities, banqueting, retail and floral arrangements. The group places importance on gracious hospitality, operational excellence, employee development and creating memorable experiences for guests. In Hong Kong, Shangri-La operates prominent luxury hotels serving business travellers, leisure guests, weddings, corporate events and VIP clientele. A flower shop manager would contribute directly to the property's visual presentation, retail performance and event-related service standards.
Hong Kong offers strong opportunities in luxury hotels, retail, events, floristry, tourism, finance, technology and professional services. The city combines Chinese traditions with international influences; Cantonese is widely spoken, while English is common in business and hospitality. Life is fast-paced, highly connected and convenient, with excellent public transport, varied dining, shopping, hiking and nearby beaches. Housing is expensive, so employees often live in compact apartments or commute from Kowloon or the New Territories. Foreign professionals normally need an employment visa sponsored by their employer, with approval depending on qualifications, salary and the availability of a genuine role. New arrivals should arrange accommodation, insurance, banking and identity documentation. Hong Kong is not technically an island-only destination, but Hong Kong Island, Kowloon and the New Territories together form the wider city.
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