Security Officer

Job Description

The Security Officer is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Typical duties include monitoring entrances and surveillance systems, conducting patrols, responding to incidents, enforcing hotel safety procedures, assisting guests, preparing reports and supporting emergency evacuations. Candidates are generally expected to have relevant security or hospitality experience, good communication skills, sound judgment, physical fitness and a professional, service-oriented attitude. A valid Hong Kong security personnel permit or the ability to obtain the required licence is normally essential. Shift work, including nights, weekends and public holidays, is expected. Cantonese, English and possibly Mandarin language skills are advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. The company is known for warm Asian hospitality, high service standards and carefully designed guest experiences. In Hong Kong, Shangri-La operates prominent luxury properties, including Island Shangri-La and Kowloon Shangri-La, serving international travellers, business guests, local residents and major events. Employees typically work in a multicultural environment where professionalism, guest care, teamwork, integrity and attention to detail are highly valued. Benefits may include staff meals, training, uniform provision, medical coverage and hotel discounts, depending on the property and employment terms.

Destination Guide

Hong Kong offers strong opportunities in hotels, restaurants, tourism, finance, retail, logistics, technology and professional services. The culture combines Chinese traditions with international influences; Cantonese is widely spoken, while English is common in business and hospitality. Life is energetic and urban, with excellent public transport, diverse food, shopping, hiking trails and islands accessible by ferry. Accommodation can be expensive, especially in central districts, so many employees live in areas such as Kowloon, the New Territories or Hong Kong Island outside core business zones. Overseas workers generally need an approved employment visa before starting work, normally sponsored by the employer, and must meet immigration and qualification requirements. Employers may assist with documentation, but relocation costs and accommodation should be confirmed in the contract. New arrivals should arrange housing, local banking, health coverage and an identity card after arrival.