Buffet Ambassador

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Buffet Ambassador welcomes guests, maintains an engaging presence at the buffet, explains dishes, answers questions about ingredients and allergens, supports food presentation, and helps keep the dining area clean and well organized. Candidates should have hospitality or food-and-beverage experience, good spoken English, a pleasant personality, and strong customer-service skills. Knowledge of buffet operations, food hygiene, and basic food safety is advantageous. The role requires confidence when interacting with international guests, attention to detail, teamwork, a professional appearance, and flexibility to work shifts, weekends, and public holidays in a busy hotel environment.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and known for its distinctive service, premium hotels, resorts, and urban properties worldwide. The group operates across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a prominent five-star hotel set amid extensive tropical gardens near Orchard Road. It offers luxury accommodation, restaurants and bars, conference facilities, wellness services, and extensive guest activities. The company places strong emphasis on warm Asian hospitality, personalised service, teamwork, professional development, and creating memorable guest experiences. Employees typically work in a multicultural environment and may benefit from structured training, hotel-industry exposure, staff dining, and internal career opportunities, subject to the specific employment package and local regulations.