Assistant Outlet Manager- Vintana

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Outlet Manager supports the daily operation of Vintana, helping ensure excellent food and beverage service, guest satisfaction, staff performance, hygiene, and sales results. Candidates are generally expected to have a hospitality or business-related qualification and several years of experience in hotel or restaurant operations, including supervisory responsibilities. Strong communication and leadership skills, sound knowledge of service standards, staff scheduling, inventory control, and complaint handling are important. The role requires a hands-on, organized, guest-focused professional who can work flexible shifts, weekends, and holidays. Familiarity with luxury hospitality standards and the ability to coach a multicultural team would be highly valued.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Asia and recognized for its hotels, resorts, residences, and distinctive service culture. Its properties operate across Asia, the Middle East, Europe, North America, and other international destinations. In the Philippines, Shangri-La operates well-known urban hotels and island resorts, including properties in Manila, Cebu, and Boracay. The group places strong emphasis on warm Asian hospitality, memorable guest experiences, employee development, sustainability, and high operational standards. Vintana is associated with Shangri-La's Boracay Resort & Spa and reflects the company’s focus on destination dining, quality service, and locally inspired experiences. Employees may benefit from structured training, internal mobility, service charge distribution, staff meals, and the opportunity to work in a globally recognized luxury hotel environment.