Banking Consultant, Morayfield QLD 4506

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers with everyday banking needs, including account enquiries, deposits, withdrawals, payments, digital banking and suitable financial products. The role requires strong customer service, communication and problem-solving skills, confidence using technology, attention to detail and the ability to follow banking, privacy and compliance procedures. Previous retail, sales, cash-handling or financial-services experience is helpful, although ANZ may provide training. The successful candidate is expected to build trusted customer relationships, identify needs, explain products clearly, complete transactions accurately and contribute to branch sales and service targets. Flexibility to work rostered hours, a professional attitude and a commitment to inclusive, responsible banking are also important.

About the employer

ANZ is one of Australia’s major banking groups, providing retail, commercial and institutional banking services to customers in Australia, New Zealand and selected international markets. Established in 1835, the bank offers transaction accounts, home and personal lending, credit cards, business finance, savings, investments and digital banking services. ANZ employs a large workforce across branches, contact centres, technology, operations and corporate functions. Its purpose is to shape a world where people and communities thrive, supported by a focus on responsible banking, customer service, risk management and financial wellbeing. The Morayfield branch serves customers in the Moreton Bay region of Queensland and provides face-to-face assistance alongside ANZ’s digital and telephone channels.

Working in Australia

Australia offers opportunities in banking, healthcare, construction, education, technology, hospitality, logistics and skilled trades. Workplace culture is generally practical, friendly and team-oriented, with emphasis on professionalism, safety, inclusion and work-life balance. Lifestyle varies from busy capital cities to relaxed regional communities; Queensland provides warm weather, beaches, outdoor activities and a relatively affordable lifestyle outside Brisbane. Morayfield is a growing suburban area north of Brisbane, with shopping, public transport and access to the Sunshine Coast. Employment rights, minimum standards and superannuation apply to eligible workers. Visa options include employer-sponsored visas, skilled visas, graduate pathways, working holiday visas and student visas, depending on qualifications and circumstances. Before relocating, check occupation lists, English-language requirements, health and character rules, and whether the employer accepts applicants requiring sponsorship. Budget for housing, transport, healthcare and initial settlement costs.