Banking Consultants across Bundaberg

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

As a Banking Consultant with ANZ in Bundaberg, you will support customers with everyday banking needs, including account services, payments, digital banking and suitable product solutions. The role requires strong communication, customer service and problem-solving skills, along with confidence using technology and the ability to follow banking, privacy and compliance procedures. Previous experience in banking, retail, sales or a customer-facing environment is valuable, although ANZ may provide training. Candidates are expected to build trusted customer relationships, identify needs through meaningful conversations, work collaboratively with branch colleagues and contribute to a positive customer experience. Flexibility, attention to detail, integrity and a willingness to learn are important.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand's major banking groups, providing retail, business, institutional and private banking services. Founded in 1835, ANZ supports millions of customers through branches, digital channels and specialist banking teams. Its services include transaction and savings accounts, home and personal lending, credit cards, business finance, international banking and wealth solutions. ANZ employs people across Australia, New Zealand and selected international markets, with a focus on helping customers improve their financial wellbeing and supporting businesses and communities. The bank continues to invest in digital services, responsible banking, risk management and inclusive customer experiences. In a regional centre such as Bundaberg, branch employees play an important role in maintaining personal relationships with local customers and businesses.