The Banking Consultant supports customers in the Figtree branch by handling everyday banking needs, explaining products and services, processing transactions, and identifying suitable lending, savings, or digital solutions. Candidates are expected to provide friendly, accurate service, communicate confidently, build trust, meet customer and team objectives, and follow banking, security, and compliance procedures. Experience in customer service, retail, banking, or sales is useful, although ANZ may provide training. The role also requires sound digital skills, attention to detail, teamwork, and the ability to manage customer enquiries professionally in a busy branch environment.
ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing banking and financial services to retail customers, businesses, institutional clients, and government organisations. Its services include everyday banking, home and personal lending, savings and investments, business finance, payments, wealth management, and institutional banking. ANZ operates through branches, digital channels, contact centres, and specialist teams across Australia and New Zealand, with additional international operations. The bank focuses on helping customers manage money, buy homes, grow businesses, and participate in the economy. It also places emphasis on responsible banking, risk management, customer experience, digital innovation, inclusion, and supporting local communities. The Figtree position is part of ANZ’s customer-facing branch network in New South Wales.
Australia offers opportunities in banking, finance, technology, healthcare, construction, education, hospitality, and skilled trades, with major employment centres in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra. Workplace culture is generally practical, collaborative, and relatively informal, while customer service and work-life balance are valued. Lifestyle varies from busy city living to relaxed coastal or regional communities, with excellent beaches, outdoor activities, and diverse food and cultural experiences. Living costs, particularly housing, can be high in major cities. Visa options include employer-sponsored visas, skilled migration, graduate visas, working holiday visas, and student pathways, depending on qualifications, age, occupation, and eligibility. New arrivals should check current requirements through the Australian Department of Home Affairs, arrange health insurance where required, and budget for accommodation, transport, tax, and relocation expenses.
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