Banking Consultant

Job Description

The Banking Consultant supports customers with everyday banking needs, including account opening, transactions, lending enquiries, digital banking and general financial guidance. The role typically requires customer service experience, sound communication skills, attention to detail and the ability to identify suitable products while following banking procedures and regulatory requirements. Candidates are expected to be approachable, commercially aware and comfortable working toward service and sales targets. Confidence using technology, a willingness to learn and the ability to handle confidential customer information are important. Previous banking or retail experience is advantageous, although applicants with strong customer-facing experience may also be considered.

Company Info

ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking institutions, serving personal, business, institutional and private customers across Australia, New Zealand and selected international markets. The bank provides transaction accounts, home and personal lending, credit cards, savings products, business finance, investment services and digital banking solutions. ANZ operates through branches, contact centres and online platforms, combining personal service with technology-led banking. Its people-focused roles generally emphasise customer outcomes, responsible banking, compliance, teamwork and continuous improvement. The Banking Consultant position in Malaga supports customers in a local branch environment and contributes to building trusted, long-term relationships. ANZ is also a large employer with structured training, internal career opportunities and benefits that can vary by role, location and employment agreement.

Destination Guide

Australia offers opportunities in banking, technology, healthcare, construction, education, professional services, hospitality and skilled trades. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra; Malaga is in Perth, Western Australia, where living costs are generally lower than Sydney but housing can still be expensive. Australian workplace culture is relatively informal, practical and team-oriented, with strong expectations around punctuality, safety, equality and work-life balance. The lifestyle includes beaches, outdoor activities, diverse food, sport and a generally high standard of living, although distances between cities are considerable. Visa options depend on nationality and occupation and may include employer-sponsored visas, skilled migration, graduate visas or working holiday arrangements. Before relocating, check eligibility, skills assessments, English requirements, health checks and current Department of Home Affairs rules. Budget for rent, transport, health cover and initial settlement costs.