The Banking Consultant supports customers in the Claremont branch by understanding their financial needs, completing everyday banking transactions, explaining suitable products and services, and helping customers use digital banking tools. Requirements typically include customer service or sales experience, strong communication skills, confidence using technology, attention to detail, and the ability to meet compliance and responsible-banking standards. Candidates are expected to build trusted relationships, identify appropriate solutions, work collaboratively with colleagues, manage customer queries professionally, and contribute to branch performance. Banking or financial-services experience is helpful but may not be essential where the applicant demonstrates strong service, learning agility, and a genuine interest in helping customers.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking institutions, serving retail, commercial, institutional, and private banking customers across Australia, New Zealand, and selected international markets. The bank provides transaction accounts, home and personal lending, business finance, payments, investments, and digital banking services. ANZ’s customer-facing teams help people and businesses manage money, achieve financial goals, and access convenient banking solutions. The organisation places emphasis on customer trust, responsible banking, inclusion, technology, risk management, and professional development. This role is based at the Claremont branch in Western Australia and forms part of ANZ’s retail banking network, where consultants combine personal service with digital support to deliver efficient and appropriate customer outcomes.
Australia offers opportunities in banking, technology, healthcare, construction, education, mining, logistics, tourism, and professional services. Its cities provide multicultural communities, strong public services, beaches, national parks, and varied climates. Workplace culture is generally practical, relatively informal, and focused on teamwork, customer service, safety, and work-life balance. Perth and Western Australia offer outdoor lifestyles, warm weather, and employment linked to resources, finance, government, and growing service industries. Living costs vary considerably, with housing often expensive in major cities. Skilled workers may explore employer-sponsored visas, the Skilled Independent or State Nominated visa routes, and temporary graduate options; eligibility depends on occupation, qualifications, English ability, age, and experience. Before relocating, check official Department of Home Affairs requirements, arrange appropriate health insurance, compare housing and transport costs, and confirm whether the employer provides relocation or visa support.
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