The Senior Lead, Customer Data Governance & Assurance is responsible for strengthening the quality, ownership, security and regulatory management of customer data across ANZ. Requirements typically include substantial experience in data governance, data quality, controls, risk management, assurance or regulatory compliance, together with strong knowledge of customer-data obligations and enterprise governance frameworks. The successful candidate should be confident working with senior stakeholders, influencing business and technology teams, interpreting policies and regulations, and translating data risks into practical improvements. Expectations include establishing effective controls, monitoring data quality, identifying and resolving issues, preparing assurance reporting, and supporting a culture of accountable data ownership. Strong communication, analytical, problem-solving and stakeholder-management skills are essential, along with experience in a large, complex financial-services environment.
ANZ Bank, formally Australia and New Zealand Banking Group Limited, is one of Australia’s major banking institutions, with operations across Australia, New Zealand and selected international markets. The bank provides retail, business, commercial and institutional banking services, including transaction accounts, lending, payments, deposits, markets and financial advice. Headquartered in Melbourne, ANZ employs thousands of people and serves millions of customers through branches, digital channels and specialist relationship teams. Its transformation priorities include improving customer experiences, strengthening risk and compliance practices, modernising technology, and using data responsibly to support better decisions. ANZ offers roles across banking, technology, operations, risk, finance, customer service and corporate functions. Employees generally work in a regulated, collaborative environment where accountability, inclusion, customer outcomes and sound risk management are important parts of the culture.
Australia offers opportunities in banking, technology, healthcare, engineering, education, construction, professional services and skilled trades, particularly in Melbourne, Sydney, Brisbane, Perth and Adelaide. Workplace culture is generally practical, direct and collaborative, with emphasis on work-life balance, inclusion and professional development. Lifestyle varies from busy city living to coastal, regional and outdoor communities; public transport is strongest in major cities, while a car is often useful elsewhere. Housing and everyday costs can be high, especially in Sydney and Melbourne. Skilled migrants may qualify for employer-sponsored visas, skilled independent or state-nominated visas, or temporary graduate pathways, depending on occupation, qualifications, experience and English ability. Before relocating, candidates should check Department of Home Affairs requirements, professional-recognition rules, tax obligations, healthcare access and rental conditions. Melbourne has a diverse population, strong public transport, a major financial-services sector and generally changeable weather.
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