The S&S Banking Consultant supports customers with everyday banking needs, including account opening, transactions, lending referrals, digital banking assistance and general product guidance. The role requires strong customer service and communication skills, attention to detail, confidence using technology, and the ability to follow banking, privacy and regulatory procedures. Previous retail, banking, sales or service experience is advantageous, although ANZ may provide training. The successful candidate is expected to build trusted customer relationships, identify suitable solutions, meet service or performance goals, work collaboratively in a branch environment and handle sensitive information responsibly. Flexibility, professionalism, a proactive attitude and a genuine interest in helping customers are important.
ANZ Bank is one of Australia and New Zealand’s major banking groups, providing retail, commercial and institutional banking, wealth and payment services. Founded in Australia, ANZ serves millions of customers through branches, digital channels and specialist teams across Australia, New Zealand and selected international markets. Its retail banking operations help individuals and families manage everyday accounts, savings, home lending, personal finance and digital payments. ANZ places emphasis on customer service, responsible banking, inclusion, risk management and technology-led experiences. Employees typically work in regulated environments where privacy, conduct, compliance and accurate administration are essential. The bank offers structured career development and opportunities to move into lending, relationship management, operations, digital banking and other financial-services disciplines. Perth-based employees benefit from access to Western Australia’s diverse economy and growing professional services sector.
Australia offers opportunities in banking, healthcare, construction, engineering, technology, education, mining, hospitality and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas may offer additional demand and migration pathways. Workplace culture is generally practical, informal and collaborative, with strong emphasis on punctuality, safety, equality and work-life balance. Lifestyle varies from beach and outdoor living to busy city life; housing and transport costs differ significantly by location. Skilled workers may explore employer-sponsored visas, the Skilled Independent or State Nominated routes, and temporary graduate options, depending on occupation, qualifications, English ability and points. Employers commonly require valid work rights and may conduct background checks. Before relocating, budget for rent, healthcare, transport, insurance and initial settlement costs. Check current visa rules through Australia’s Department of Home Affairs and research state nomination requirements, as policies and eligible occupations change regularly.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...