The Banking Consultant supports customers in an ANZ branch by understanding their financial needs and providing suitable everyday banking, lending and digital banking solutions. Requirements typically include customer service or sales experience, strong communication skills, sound attention to detail and the ability to learn banking products, systems and regulatory obligations. The successful candidate is expected to build trusted relationships, identify opportunities to assist customers, complete transactions accurately, promote self-service and digital options, and contribute to branch targets. A professional, inclusive attitude, willingness to work collaboratively and commitment to responsible banking and customer privacy are important. Relevant banking experience is helpful but ANZ may also consider candidates with transferable retail, hospitality or service experience.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial and institutional banking, payments, lending, savings, investment and financial wellbeing services. Established in Australia, ANZ operates through branches, digital channels and specialist teams across Australia, New Zealand and selected international markets. Its customer-facing employees help individuals and businesses manage money, borrow responsibly and achieve their financial goals. ANZ places emphasis on customer outcomes, risk management, inclusion, digital banking and community involvement. In a branch role such as Banking Consultant, employees generally work as part of a local team, supporting day-to-day banking needs while identifying appropriate products and services. The organisation also offers structured training and career pathways across banking, operations, technology, risk and relationship management.
Australia is a large island country with opportunities across banking, healthcare, construction, education, technology, tourism, logistics and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas such as the Sunshine Coast offer a slower pace and growing service economies. Australian workplaces are generally informal, team-oriented and focused on safety, inclusion and work-life balance. Lifestyle varies from beaches and outdoor activities to arts, sport and multicultural dining, although housing and transport costs can be high in major cities. Skilled migrants may explore employer-sponsored, skilled, regional or working-holiday visas, depending on nationality, age, occupation and qualifications. Before relocating, check official requirements through the Department of Home Affairs, confirm professional recognition where needed, budget for accommodation and healthcare, and research local transport, tax, banking and employment conditions.
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