The Banking Consultant supports customers with everyday banking, lending, deposits, payments and digital banking services in an ANZ branch. The role typically requires strong customer service and communication skills, attention to detail, confidence using technology, and the ability to understand customer needs and follow banking, risk and compliance procedures. Previous banking, retail or sales experience is helpful, while training may be provided. ANZ expects candidates to build trusted relationships, deliver efficient and personalised service, identify suitable products without pressure, work collaboratively, manage competing priorities and contribute to a positive branch environment. Candidates should demonstrate integrity, resilience, financial awareness and a genuine commitment to helping customers achieve their goals.
ANZ is one of Australia and New Zealand's major banking groups, providing retail, business, institutional and private banking services. Established in Australia, the bank serves millions of customers through branches, digital channels and specialist teams across Australia, New Zealand and selected international markets. Its services include transaction accounts, home and personal lending, credit cards, savings, payments, business finance, investment and financial markets solutions. ANZ aims to support customers and businesses while managing financial, regulatory and operational risks responsibly. The organisation continues to invest in digital banking, customer experience, data and technology, alongside its branch network. As an employer, ANZ offers opportunities in customer service, relationship management, technology, risk, operations and corporate functions, with structured development and internal career pathways.
Australia offers opportunities across banking, healthcare, construction, education, technology, mining, tourism, logistics and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra; regional areas may offer additional demand and migration pathways. Australian workplaces are generally informal, diverse and collaborative, with emphasis on punctuality, safety, fairness and work-life balance. Lifestyle varies from coastal living and outdoor activities to busy city culture, while living costs—especially rent—can be high. Visa options include employer-sponsored visas, skilled migration, graduate visas, working holiday visas and student visas, depending on nationality, occupation and eligibility. Before relocating, check current Department of Home Affairs requirements, skills assessments, English-language rules, health checks and work rights. Arrange accommodation, tax registration, banking, health insurance and transport in advance.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...