The Restaurant Reservation Agent manages dining reservations, guest requests, cancellations, waitlists and special occasions while maintaining accurate booking records. The role requires excellent spoken and written English, strong customer-service skills, professional telephone etiquette and confidence using reservation or hotel systems. Previous experience in restaurant reservations, front office, guest relations or a luxury hospitality environment is preferred. Knowledge of local dining venues and additional languages can be advantageous. The successful candidate is expected to be organized, attentive to detail, calm under pressure and able to communicate warmly with guests and colleagues. Flexibility to work shifts, weekends and public holidays is essential, together with a polished appearance and commitment to Four Seasons service standards.
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts and private residences in major destinations worldwide. Founded in 1961, the company is known for personalized service, high-quality facilities and a strong focus on guest and employee experience. Four Seasons Dubai at DIFC is located in the Dubai International Financial Centre and serves business travelers, residents and leisure guests through luxury accommodation, restaurants, lounges, wellness facilities and event spaces. The company promotes professionalism, cultural awareness, teamwork and continuous learning. Employees commonly work in an international environment with structured service standards and opportunities for career development across the wider Four Seasons network.
The United Arab Emirates is not an island, but it offers extensive opportunities in luxury hotels, restaurants, tourism, aviation, retail and events, especially in Dubai and Abu Dhabi. The culture combines Emirati traditions with a highly international lifestyle; respectful dress, public behavior and awareness of Islamic customs are important. Dubai provides modern apartments, public transport, beaches, shopping, nightlife and year-round hospitality employment, although summers are extremely hot and living costs can be high. Employers normally arrange an employment visa, work permit, medical examination and Emirates ID after hiring. Candidates should not work on a tourist visa. Relocation packages may include accommodation, transport, meals, medical insurance and annual flights, but benefits vary by contract. It is advisable to confirm salary, service charge, housing, probation, leave and visa costs in writing before accepting an offer.
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