Senior People and Culture Coordinator

Job Description

The Senior People and Culture Coordinator supports daily HR operations, employee records, recruitment administration, onboarding, colleague engagement, training coordination, and general employee services at Four Seasons Tokyo–Marunouchi. Candidates are expected to have relevant human resources or hospitality experience, strong organization and communication skills, discretion when handling confidential information, and confidence working with employees and managers. Professional Japanese and English communication is likely important in this international hotel environment. The successful candidate should be service-minded, detail-oriented, approachable, and comfortable managing several priorities while maintaining Four Seasons’ high standards of colleague care and guest service.

Company Info

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, and residences in leading destinations worldwide. Founded in 1961, the company is known for highly personalized service, elegant properties, and a strong emphasis on employee development and workplace culture. Four Seasons Tokyo at Marunouchi is a boutique luxury hotel located near Tokyo Station, offering refined accommodation, dining, wellness services, and convenient access to the city’s business and cultural districts. The company refers to its employees as colleagues and places considerable importance on respect, teamwork, learning, and genuine care. Working there typically involves international standards, close attention to detail, and a professional, guest-focused environment. Benefits and employment conditions vary by position and should be confirmed directly with the hotel during recruitment.

Destination Guide

Japan offers opportunities in hospitality, tourism, technology, finance, education, healthcare, and international business, especially in Tokyo, Osaka, Kyoto, and resort areas. The culture values punctuality, politeness, cleanliness, teamwork, and respect for established procedures. Tokyo provides excellent public transport, diverse dining, entertainment, and international communities, although housing and daily expenses can be high. Employees should expect a structured workplace and may need patience with language and administrative processes. Foreign nationals generally require an appropriate work visa before starting employment; the employer may provide sponsorship, but this must be confirmed for the specific role. A valid passport, employment contract, qualification documents, and residence registration are commonly required. Relocating workers should budget for deposits, transport, insurance, and initial accommodation. Learning practical Japanese greatly improves everyday life and workplace integration. Japan is an island country rather than a single island, with regional climates and lifestyles ranging from urban Tokyo to subtropical Okinawa.