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The Courier role involves collecting, transporting and delivering parcels and documents safely and on schedule while providing professional customer service. Candidates generally need a valid Australian driver’s licence, a safe driving record, good communication skills and the ability to complete delivery paperwork and use handheld technology. The role requires physical fitness for lifting and moving packages, reliable attendance, attention to detail and a strong focus on safety and security. Experience in courier, transport, logistics or customer-facing work is helpful but may not always be essential. Candidates are expected to work independently, manage changing delivery priorities, follow FedEx procedures and remain flexible about early starts, shifts and busy periods.
Federal Express Corporation, commonly known as FedEx, is a global transportation and logistics company providing express parcel delivery, freight, supply-chain and international trade services. Its network connects businesses and consumers across Australia and worldwide, using road transport, aircraft, sorting facilities and digital tracking systems. FedEx serves a broad range of customers, from small businesses to large international organisations, and places strong emphasis on reliable delivery, operational safety, customer service and compliance. In Australia, courier employees support the company’s last-mile delivery network by collecting and delivering shipments, handling customer interactions and ensuring parcels are processed accurately. FedEx is also part of FedEx Corporation, one of the world’s major integrated express transportation companies, with career opportunities across operations, transport, logistics, technology, customer service and corporate functions.
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