The General Manager is responsible for the overall performance of a hotel or resort, including guest satisfaction, team leadership, financial results, sales, compliance and operational standards. Candidates are generally expected to have substantial hotel management experience, strong commercial and people-leadership skills, and a proven record of achieving budgets and service targets. Experience in rooms, food and beverage, revenue management and Australian hospitality operations is highly desirable. The role requires confident communication, sound decision-making, resilience, strategic thinking and the ability to build strong relationships with owners, colleagues, guests and local partners. Flexibility to work across operational priorities, including weekends and public holidays, is also expected.
Minor Hotels is an international hospitality group operating hotels, resorts and serviced apartments across Asia, the Middle East, Europe, Africa, the Indian Ocean, Australia and the Americas. Its portfolio includes brands such as Anantara, Avani, NH Hotels, nhow, Tivoli, Oaks, and other distinctive hotel concepts. In Australia and New Zealand, the group is particularly recognised for its Oaks Hotels, Resorts and Suites business, alongside a growing range of upscale and luxury properties. Minor Hotels focuses on delivering memorable guest experiences while maintaining strong operational, commercial and sustainability standards. The company offers career opportunities across hotel operations, food and beverage, sales, finance, engineering, guest services and corporate support. A General Manager joining the ANZ business would typically work in a performance-driven environment, leading teams, improving profitability and representing the property within its local market.
Australia offers broad hospitality opportunities in hotel management, front office, housekeeping, food and beverage, events, resorts and tourism operations. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast and regional destinations such as Cairns and the Whitsundays. Workplace culture is generally professional, direct and team-oriented, with emphasis on customer service, safety, inclusion and work-life balance. Lifestyle varies from busy city living to relaxed coastal or regional communities, with excellent beaches, outdoor activities and diverse food culture. International candidates need the correct visa and should confirm sponsorship eligibility with the employer; options may include employer-sponsored, skilled, working holiday or temporary visas, depending on nationality and occupation. Relocation planning should include accommodation costs, tax file registration, banking, health cover and transport. Salaries are usually quoted in Australian dollars and may include superannuation, bonuses or staff benefits.
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